All orders placed between 9th-23rd June will be shipped Monday 26th June.

Terms & Conditions

Returns Policy

    • If you are dissatisfied with your order for any reason, you can return your items with in 14 days for a prompt refund or exchange.
    • If an item arrives damaged or we have supplied you with the incorrect product, we will apologize profusely and arrange a replacement to be sent out, we will cover the costs of your return postage.
    • Our returns policy does not apply to items purchased at sale prices. All sale items are final sales and no exchanges or refunds will be given unless the product is deemed faulty. Unfortunately we cannot refund any postage or courier costs incurred.
    • If after your order has been dispatched and you wish to cancel the order or if you change your mind once the items arrive, you will need to send them back in to us. The cost of returns are at your own expense. When the goods are received back in there original packaging and in a re-saleable condition and we will refund you for the items.
    • You are required to ensure that any goods being returned are safely and securely packaged in the original packaging to ensure that they are returned undamaged and suitable for re-sale. We reserve the right to charge you for any goods which we are unable to re-sell. Please send your package in a prepaid, insured, traceable method to the address below.
    • Authorisation to return goods must be obtained at all times, please email us and we will issue you with a returns number. If you send an item back without a returns number we will be unable to tie it up to your account so will not be able to refund you.
    • Get in touch through our contact us section to obtain a returns number.
    • Parcel up your goods and return them with the original documentation. Write the returns number on the outside of the parcel.
    • Make a note within the parcel detailing whether you would like a refund or replacement.

Please allow up to 21 days for a refund.  Please allow 10 days for a replacement.

Send parcels to:

Project Party
39 Lindsay Road,
Glasnevin,
Dublin 9,
Ireland.
 

Delivery

    • We aim to deliver your order as soon as possible, usually within 24 hours of payment receipt, but please allow up to 3 business days for order processing. Orders placed on weekends and holidays will begin processing the following business day.
    • We currently only deliver to the island of Ireland.  If you are in the UK and would like to purchase some of our products, please contact us and we will do our best to sort you out.
    • At Project Party delivery is charged at a fixed rate of €5.00 for each order regardless of the number of items purchased.
    • If you require your order urgently, we provide a next day delivery service at a cost of €7.50. Please contact us to arrange this prior to placing your order. Orders for next day delivery must to be placed before 11am to guarantee delivery. Please also note that all next day deliveries are sent by registered post and therefore require a signature upon arrival. For this reason we recommend you choose a delivery address where someone will be available to receive and sign for your items.
    • For an order of no more than €4.50 on light flat items there is an option to send via An Post standard post. This option has a maximum delivery charge of €3.00. Please be advised that standard post is not tracked or insure and as a result Project Party takes no responsibility for any orders lost/misplaced.

Privacy Policy

    • We need to collect some personal details about you to process your orders but please be assured we will always protect your privacy. Any personal information we collect will be used in accordance with The Data Protection Act 1988.
    • Unless you have given us consent, we will not email you in the future and we will not pass your details onto any third parties.
    • The information we will collect from you will generally be your name, address, contact and credit/debit card details. When you pay by credit/debit card through the website all your details will be encrypted and sent directly to ulster bank, we will never see them. If you need to pay over the phone, then this information will be securely shredded and disposed of as soon as it has been processed.
    • If you wish to check that the information we hold about you is accurate and up to date, you can email us and we will correct any discrepancies you find.

Cookies

    • A cookie is a small text file that a website can send to your computer’s browser. It’s like an internet user’s identification card, which tells a website when a user is re-visiting the site. Their ability is limited to containing and transferring to the website as much information as the users have disclosed to that site. Cookies can’t read or interfere with other information saved on your hard drive.
    • Most computers are set up to automatically accept cookies. However, you can reset your browser settings to refuse cookies, or alert you when a cookie is being sent so you can choose whether or not to accept it.
    • If you have any comments or questions relating to our privacy policy, please fill in a contact form.
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